Our Key Team: Background and Roles
Ms. Charya Tum
Founder and Managing DirectorWith over 15 years of experience in logistics, Charya Tum has transformed Puzzle Solution Co., Ltd. into one of Cambodia’s most trusted logistics providers since its establishment in 2017. She leads key operations, including freight forwarding, warehousing, customs clearance, and cross-border transport by sea, land, and air. Under her leadership, Puzzle Solution has successfully facilitated the export of diverse goods, particularly agricultural products, to more than 40 countries worldwide. Her expertise and commitment to innovation continue to drive the company’s growth and success.
Mr. Pros Song
Business Development ManagerBros brings over 15 years of experience in operations, client relations, and team leadership to his role. He specializes in identifying business opportunities, fostering partnerships, and crafting strategies to drive growth. His strong background in marketing and financial planning enables him to align Puzzle Solution’s logistics services with client needs, ensuring innovative and customer-focused solutions.
Ms. Dalen Tum
HR, Admin, and Accountant ManagerWith over 10 years of experience in finance and administration, Tum Dalen manages human resources, payroll processing, and financial operations at Puzzle Solution. Her background in financial reporting, client billing, and administrative compliance ensures accurate bookkeeping and smooth workflows. Her expertise contributes to maintaining operational efficiency and supporting the company’s growth.
Mr. Phannara Paing
Import Manager & Customs BrokerWith over 15 years of experience in customs brokerage and logistics coordination, Phannara Paing ensures smooth import and export processes for Puzzle Solution. His expertise in managing customs documentation, working with shipping lines, and utilizing systems like ASYCUDA World optimizes operations. His background in customs services and compliance strengthens Puzzle Solution’s commitment to regulatory excellence.
Ms. Sina Mol
Customer Service and Logistics SpecialistWith over 7 years of experience in export documentation and client communication, Mol Sina ensures seamless shipment coordination at Puzzle Solution. Her experience as an Export Customer Service Officer enables her to handle client issues effectively and lead a document verification team to maintain compliance and accuracy. Her attention to detail and strong communication skills are pivotal to efficient logistics operations.
Mr. Ratha Thuoc
Production & Warehouse ManagerRatha brings over 12 years of experience in warehouse management and agricultural quality control to his role at Puzzle Solution. His expertise in quality assessments, logistics coordination, and supervising large teams ensures high standards of efficiency and compliance. By managing production schedules and supervising over 20 warehouse workers, he contributes to the company’s success in delivering quality logistics services.