Puzzle Solution – Your Export Logistics Partner
(855) 23 977 685
Cambodia
sale@puzzlesolution.biz
Linkedin

About Us

Who We are

Founded in 2017, Puzzle Solution was created to address the logistics challenges faced by producers, exporters, and traders by simplifying customs processes and providing comprehensive support. Leveraging over a decade of experience in agri-food logistics, our founder established Puzzle Solution as a trusted partner that has grown from a small team handling 10–20 containers per month to managing over 100 containers monthly.

Our warehouse has the capacity to load over 300 containers per month, ensuring smooth and efficient operations for our clients.

We offer a full range of services, including customs clearance, freight forwarding, warehousing, storage hub and tailored loading, cross-border shipments, door-to-door delivery, cold container solutions, and comprehensive services in export compliance and regulatory. Acting as a logistics hub, Puzzle Solution customizes solutions to meet each client’s needs, providing efficient, reliable, and cost-effective service. Our commitment to long-term partnerships and evolving industry knowledge enables us to consistently support our clients’ goals as they navigate both local and international markets.

Our Vision

Our vision is to help businesses solve their logistics puzzles by setting high standards in logistics and expanding our international partnerships. In the next 5-10 years, we aim to:

  • Achieve ISO certification for Quality Management in logistics, elevating our services to international standards.
  • Become a recognized third-party logistics (3PL) provider and international freight forwarder.
  • Form joint ventures with global logistics partners to enhance service offerings, establish representative offices, and expand our operational reach and market presence

Mission

Our mission is to support producers, exporters, traders and importers—both startups and established businesses—in navigating the complexities of logistics, helping them expand their current business and explore new markets. We aim to deliver products to buyers in the right way, at the right time, and at reasonable costs that provide value while acting as a reliable third-party logistics partner. Additionally, we strive to connect businesses with new clients, facilitate growth, and offer expert consultancy for exploring new market opportunities.

OUR CORE VALUES (TRUST+)

T – Trust & Loyalty

We prioritize integrity in every interaction—building strong, lasting relationships with our clients, partners, and team through honesty, reliability, and consistency.

R – Responsibility & Standards

We uphold high service standards and take ownership of our work, ensuring accountability and professionalism across all operations, from our team to our partners.

U – Up-to-Date Expertise

We stay current with industry trends and regulations to provide relevant, effective, and practical logistics solutions that meet today’s business challenges.

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S – Smart Transparency

We promote open communication, detailed planning, and proactive problem-solving. Our transparent pricing and comparisons help customers make informed decisions with confidence.

T – Team Growth & Development

We invest in building a capable, collaborative team through continuous learning and innovation—because people are the heart of our service.

+ Social Responsibility & Community Impact

We believe in giving back. Our operations are grounded in social responsibility, supporting our community and promoting sustainable, ethical practices.

Trustability: Driving Agri-Food Logistics in Cambodia

Trustability is our cornerstone, combining trust, reliability, and responsibility to drive seamless agri-food logistics, build lasting partnerships, and ensure industry growth.

Why Choose Us (STRONG)

S – Strategic Partnerships

We collaborate with trusted local and international carriers, freight forwarders, and service providers to offer flexible, cost-effective, and dependable logistics options.

T – Tailored Solutions & Expert Guidance

No two businesses are the same. Our experienced team provides personalized solutions and actionable advice to meet your specific logistics and export needs.

R – Reliable & Experienced Team

With years of hands-on experience, we ensure your cargo is managed with care, efficiency, and professionalism from start to finish.

O – Open & Transparent Communication

We prioritize our customers by delivering exceptional communication, transparent real-time updates, and competitive comparisons—ensuring you always receive the best support and options available.

N – Navigation with Responsibility & Traceability

We take full ownership of your shipment journey, offering real-time tracking, proactive risk prevention, and fast resolution of any issues.

G – Growth-Driven Service Culture

Our dedicated team is committed to continuous improvement, teamwork, and exceeding expectations—ensuring every delivery is handled with purpose and pride.