Puzzle Solution – Your Export Logistics Partner
(855) 23 977 685
Cambodia
sale@puzzlesolution.biz
Linkedin

About Us

Who We are

Founded in 2017, Puzzle Solution was created to address the logistics challenges faced by producers, exporters, and traders by simplifying customs processes and providing comprehensive support. Leveraging over a decade of experience in agri-food logistics, our founder established Puzzle Solution as a trusted partner that has grown from a small team handling 10-20 containers monthly to managing over 100 containers each month.

We offer a full range of services, including customs clearance, freight forwarding, warehousing, trucking, cross-border shipment, and tailored loading solutions. Acting as a logistics hub, Puzzle Solution customizes solutions to meet each client’s needs, providing efficient, reliable, and cost-effective service. Our commitment to long-term partnerships and evolving industry knowledge enables us to consistently support our clients’ goals as they navigate both local and international markets.

Our Vision

Our vision is to help businesses solve their logistics puzzles by setting high standards in logistics and expanding our international partnerships. In the next 5-10 years, we aim to:

  • Achieve ISO certification for Quality Management in logistics, elevating our services to international standards.
  • Become a recognized third-party logistics (3PL) provider and international freight forwarder.
  • Form joint ventures with global logistics partners to enhance service offerings, establish representative offices, and expand our operational reach and market presence

Mission

Our mission is to support producers, exporters, traders and importers—both startups and established businesses—in navigating the complexities of logistics, helping them expand their current business and explore new markets. We aim to deliver products to buyers in the right way, at the right time, and at reasonable costs that provide value while acting as a reliable third-party logistics partner. Additionally, we strive to connect businesses with new clients, facilitate growth, and offer expert consultancy for exploring new market opportunities.

Our Core Value

Trust and Loyalty

We prioritize honesty and integrity in every interaction, cultivating strong, lasting trust with our customers, partners, and vendors.

Guidance and Knowledge Sharing

We aim to educate our clients on logistics processes, ensuring they understand the complexities while we act as their trusted business partners.

Standards and Responsibility

We uphold strict responsibility standards and expect the same from our vendors to ensure the best service for our customers, delivering high-quality, reliable services with every project.

Transparency and Precision

We value transparency in every aspect of our work, fostering open communication with our customers, employees, and partners while ensuring attention to detail that builds trust and strengthens long-term relationships.

Commitment to Development

We are dedicated to developing our staff through continuous learning, innovation, and improvement, ensuring they stay updated with industry trends.

Up-to-date Expertise

We strive to ensure our company’s logistics knowledge is always current so we can provide our clients with the most relevant and practical solutions

Social Responsibility

We are committed to social responsibility by contributing to our community and supporting sustainable practices.

Trustability: Driving Agri-Food Logistics in Cambodia

Trustability is our cornerstone, combining trust, reliability, and responsibility to drive seamless agri-food logistics, build lasting partnerships, and ensure industry growth.

Why choose us

Expertise

Our team comprises seasoned professionals with extensive knowledge in logistics, customs, and agri-foods, ensuring that your products are in capable hands.

Tailored Solutions

Every business is unique, and we provide customized logistics solutions that address your specific needs and challenges.

Commitment to Standards

We are dedicated to upholding the highest standards across all our services, guaranteeing reliability, quality, and attention to detail at every step.

Extensive Logistics Experience

With years of experience across diverse logistics operations, we understand the complexities and requirements that facilitate smooth global trade.

Global Reach

Our expanding network of international partners allows us to facilitate seamless logistics solutions across borders, reaching new markets efficiently.

Customer-Centric Approach

Your success and satisfaction are our priorities. We offer responsive support, transparent communication, and a commitment to building strong, long-term relationships.

Transparency and Precision

We emphasize transparency in all our interactions and deliver clear, detailed service offerings to provide peace of mind throughout logistics.

High Responsibility with Traceability

Our commitment doesn’t end at shipment. We take full responsibility post-shipment, ensuring traceability and efficient issue resolution if any concerns arise.

Strategic Partnerships

Through strong partnerships with shipping lines and logistics providers, we offer reliable, flexible solutions and competitive options that enhance our service offerings.